If you need assistance accessing – or have any other concerns about the accessibility of – our website, please contact one of our representatives at and we will work with you to provide the information you need.

For those who are deaf or hard of hearing, or who do not use voice channels to communicate, please contact us via email or other relay services.


We desire to provide a positive experience to all clients and visitors, and we aim to promote accessibility and inclusion. Our goal is to enable our users to successfully gather information through our website.

Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of our technology a successful and enjoyable experience.


We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our websites, mobile applications, and other technology platforms, including using the W3C WAI Web Content Accessibility Guidelines (WCAG) 2.0 Level AA success criteria.


Although we are proud of the efforts that we have completed and that are in progress, we view accessibility as a continual process.

As our guide across the site we use the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1. Our goal is for to meet Level AA standards, WCAG’s recommended level of conformance for entire sites.

We consider the WCAG 2.1 Level AA guidelines as we build our platform and pages. With this guidance in mind, we:

  • Design site templates with an emphasis on color contrast, logical heading order, and configurable repeated elements.
  • Code the templates to ensure pages are usable by a variety of input and output devices, such as keyboard navigation and screen readers.
  • Ensure that all non-textual elements have a text equivalent (such as “alt text” for images or transcripts for videos).

We regularly measure our site using a variety of methods, such as browser plug-ins, external vendor assessments, and individual page testing by our own Global IT Accessibility practice. This continuous approach helps ensure that accessibility will be maintained as guidelines change and technology evolves.

At My Place in Chania, we work to empower persons with disabilities every day.


Please contact us at if you have any feedback or suggestions as to how we could improve the accessibility of our website.